Customers Workbench: The Balance Forward Billing Region is Missing in the Customer Form (Doc ID 1581932.1)

Last updated on MAY 12, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Balance Forward Billing Region is Missing in the Customer Form.

Responsibility:  Receivables
Navigation:  Customers > Customers
Query up an existing Customer
Go To:  Customer Account Details > Site > Profile
On the page, only see "Credit and Collections", "Items", "Receipts", "Statements and Dunning" and "Invoicing."

The "Balance Forward Billing" region is not displayed on the Site Profile page.

Cause

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