Multi-tenancy: ORA-01403 When Adding Element Feed To Balance (Doc ID 1582243.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Human Resources - Version 12.1.3 to 12.1 HRMS RUP7 [Release 12.1]
Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 Multi-tenancy environment.
 
 Getting the following error when trying to add element feed to a balance.
 

 ERROR
 -----------------------
 ORA-01403: no data found.  
 
 FRM-40735: ON-INSERT trigger raised unhandled exception ORA-12406

 
 
 STEPS
 -----------------------
 The issue can be reproduced at will with the following steps:
 1. Log into  HRMS Manager responsibility

 2. Navigation: Balance

 3. Query Balance

 4. Click on "Feeds" button

 5. Add element and save
 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms