Error In Mass Settlement - Error Occurred When Trying To Do A Split Claim Reapplication In AR (Doc ID 1582274.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.
Checked for relevance on 5/1/2015.

Symptoms

Recently applied <Patch: 16396018:R12.OZF.B> testing the mass settlement flows using source objects.

They are selecting DED 9.20 and OPM -9.20 in mass settlement. Looks like the
DED is trying to split with amount of 10.73.  They are leaving the write-off
adjustment and receipt write-off blank.  On update, they get error.

DED526838    Source Object 760552760
OPM1359733   Source Object 2166275290

1.  Split Claim  DED526838 for 10.73
2.  DED526838
3.  OPM1359733
4.  claim_id = 14561392
5.  non-mass settlement
6.  l_amount_remaining = 9.2
7.  l_acctd_amount_remaining = 9.2
8.  l_currency_code
9.  The receipt amount cannot be less than the sum of the applied and on-account amounts
0.  An error occurred when trying to do a Split Claim Reapplication in AR.


Changes

 

Cause

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