Missing Successive Staged Dunning Levels In Transaction Dunning History

(Doc ID 1582331.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version 12 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.


Customer applied <Patch 14519533> to have the ability to view dunning history for a specific transaction via:

Responsibility: Collections Agent
Navigation: Collections > Transactions
Dunning History button

However, in 11i, when you looked at the dunning history of a transaction in Account Details, you could see the previous dunning runs with the related staged dunning level (level 1, level 2, ...). This isn't the case in R12.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms