Tutor Publisher - HTML Error - 3004: Can't detect Author operation - HTMLOUT.TXT (Doc ID 1582368.1)

Last updated on AUGUST 09, 2016

Applies to:

Oracle Tutor - Version 14.0 to 14.1 [Release 14.0]
Information in this document applies to any platform.

Symptoms

Uses Publisher to create HTML files and gets this error after having to manually close Word.

3004: Can't detect Author operation
File(s): C:\Tutor\Author\HTMLOUT.TXT
- This report means that Publisher cannot find the log file which is expected after Author has completed a task. This usually indicates that either the requested document or the Author template could not be opened when MS Word started. In this case you may have observed a Word error box at some point, and it may have been necessary for you to exit Word manually.
- Make sure that the correct version of Author is installed on your work station. Make sure the Word path specified under Publisher's Tools..Configuration Options matches the Target shown under Properties..Shortcut when you right-click on the Author desktop icon. For a student guide expansion, make sure the selected EDUC or CURR document is attached to AUTHOR.DOT

If you try the above and still have issues ...

 

 

 

 

Cause

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