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Autoinvoice Fails with 'Unable To Derive A GL Date For Your Transaction' Error for Service Contracts Credit Memos (Doc ID 1582504.1)

Last updated on MAY 30, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

AutoInvoice gives the following error message when trying to process Credit Memos coming from Service Contracts. This happens when terminating a Service Contract which is already invoiced and the invoice falls in an accounting period that is already closed.

Error
Unable to derive a GL Date for your transaction.  Please ensure that your transaction is in a GL Period which you have defined.

Cause

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In this Document
Symptoms
Cause
Solution
References


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