My Oracle Support Banner

Autoinvoice Fails with 'Unable To Derive A GL Date For Your Transaction' Error for Service Contracts Credit Memos (Doc ID 1582504.1)

Last updated on APRIL 03, 2025

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

AutoInvoice gives the following error message when trying to process Credit Memos coming from Service Contracts. This happens when terminating a Service Contract which is already invoiced and the invoice falls in an accounting period that is already closed.

Error
Unable to derive a GL Date for your transaction.  Please ensure that your transaction is in a GL Period which you have defined.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.