Credit Card Refund Issue: Automatic Remittance Rejects Receipts with DUPLICATE_SETTLEMENT (Doc ID 1582766.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

In R12, submit Automatic Remittance and a handful of receipts are rejected.

The Automatic Remittance Execution Report shows this error:

Capture of credit card transaction failed. DUPLICATE_SETTLEMENT

Changes

Upgraded from 11.5.10 to R12.1.3

Cause

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