My Oracle Support Banner

Transactions Workbench Issue: in a Brazilian Localization Environment, Toolbar Menu: Action > Credit is Disabled (Greyed Out) (Doc ID 1583055.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version and later
Information in this document applies to any platform.


In a Brazilian Localization Environment, you are attempting to credit an invoice via the following:

Navigation: Transactions > Transactions
Query the Invoice to Credit
Use the toolbar menu: Action > Credit - but the Credit option is disabled/greyed out, so it cannot be used.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.