Transactions Workbench Issue: in a Brazilian Localization Environment, Toolbar Menu: Action > Credit is Disabled (Greyed Out)

(Doc ID 1583055.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3.4 and later
Information in this document applies to any platform.

Symptoms

In a Brazilian Localization Environment, you are attempting to credit an invoice via the following:

Navigation: Transactions > Transactions
Query the Invoice to Credit
Use the toolbar menu: Action > Credit - but the Credit option is disabled/greyed out, so it cannot be used.


Cause

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