My Oracle Support Banner

Credit Tax Amount Only in a Transaction and Receive Error -Error in SYNC interface, While Selecting Records From Local Copy VER:1850 (Doc ID 1583375.1)

Last updated on APRIL 03, 2025

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to create a credit memo to credit a tax amount of an invoice and receive the following error:

Error in SYNC interface, while selecting records from local copy VER:1850

Example:
Invoice amount = 0.00 (original balance is 12,960.00) - Tax amount = -129.60
Go To:  Invoice > Actions > Credit
Choose credit allocation as Tax Only, enter 100% in Tax line
Error appears

You use Vertex for tax calculation.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.