Refund Remittance Failing With IBY_50320 (No Data Found) Error For Credit Card
(Doc ID 1583803.1)
Last updated on NOVEMBER 03, 2020
Applies to:Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, FC Core
Find that Remittance of Refund Miscellaneous Receipt is failing with following error:
IBY_50320: Internal error to CreditCardProcessor: No Data Found
This is perceived as an intermittent issue.
The issue can be reproduced at will with the following steps:
- Create Return Order
- Create RMA
- Generate Miscellaneous Receipt
- Run Remittance
This happens for miscellaneous receipts for credit memos.
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