Refund Remittance Failing With IBY_50320 (No Data Found) Error For Credit Card (Doc ID 1583803.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, FC Core

Find that Remittance of Refund Miscellaneous Receipt is failing with following error:

ERROR

IBY_50320: Internal error to CreditCardProcessor: No Data Found

 

FREQUENCY

This is perceived as an intermittent issue.


STEPS

The issue can be reproduced at will with the following steps:
- Create Return Order
- Create RMA
- Generate Miscellaneous Receipt
- Run Remittance

This happens for miscellaneous receipts for credit memos.

Changes

 

Cause

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