Refund Remittance Failing With IBY_50320 (No Data Found) Error For Credit Card
Last updated on OCTOBER 25, 2016
Applies to:Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, FC Core
Find that Remittance of Refund Miscellaneous Receipt is failing with following error:
IBY_50320: Internal error to CreditCardProcessor: No Data Found
This is perceived as an intermittent issue.
The issue can be reproduced at will with the following steps:
- Create Return Order
- Create RMA
- Generate Miscellaneous Receipt
- Run Remittance
This happens for miscellaneous receipts for credit memos.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms