Credit Card Transaction Created With Wrong Values (Doc ID 1584116.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 11.5.10.1 and later
Information in this document applies to any platform.

Symptoms

The customer has  a transaction from the credit card company where the
Receipt amount and the Reimbursable Amount are not equal. It shows

difference between billed_amount and transaction_amount in ap_credit_card_trxns_all

table. They are not equal because there is a .8% Foreign Transaction Fee  included
in the "Reimbursable Amount" that is not included in the Receipt amount.
The user cannot add this charge to the expense report because he gets the
following error:

ERROR
-----------------------
If the Receipt Currency is the same as the Reimbursement Currency, the
Exchange Rate will default to 1.

 

Cause

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