Receipts API Issue: AR_RECEIPT_UPDATE_API_PUB.UPDATE_RECEIPT_UNID TO UNAPP Wipes Out User Entered Comments (Doc ID 1584373.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

When users create a unidentified cash receipt using "ar_receipt_api_pub.create_cash", user comments are stored in the comments field.
When the same receipt is changed to Unapplied using "AR_RECEIPT_UPDATE_API_PUB.update_receipt_unid_to_unapp" api, the receipt
status changes to unapplied but the comment stored in the comment field is lost.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms