Transactions Workbench: Customer Does Not Appear in List of Values in the Transactions Form After Activating it From an Inactive Status
(Doc ID 1584380.1)
Last updated on JULY 21, 2022
Applies to:Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.
ARXTWMAI Transactions form
On : 12.1.3 version, Customers Module
Attempting to select a Customer Site, that was activated after being inactivated previously.
Steps to Reproduce:
Navigation: Customers > Customers
Query an Inactive customer Site
Activate the Customer Site and Save
Navigation: Transactions > Transactions
Query the same Site in Transactions form and find site is not available
Query an Existing customer with Active Bill To Site - HZ_CUST_ACCT_SITES_ALL.BILL_TO_FLAG = P - Inactivate the Site
The Bill TO (site) also gets inactivated. HZ_CUST_ACCT_SITES_ALL.BILL_TO_FLAG = NULL
Now activate the Site and Bill To Business purpose uses (site uses) HZ_CUST_ACCT_SITES_ALL.BILL_TO_FLAG remain Null only
Due to this, this site does not appear in AR Transaction form
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