Error ORA-20001 When Create New Resource Address And Subinventories (Doc ID 1584441.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Assign Resource Subinventories

When attempting to create a new resource address and subinventories, the following error occurs.

ERROR
-----------------------
Execution of procedure do_create_ship_to_location failed
because the following unexpected errors occurred.

Cause: ORA-20001: Location code not unique within scope and language of Location.

Action: Please contact your technical representative.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Field Service Admin
2. Spares Management
3. Resource Addresses and Subinventories

PS This is happening for some address of some employee resource
for example employee A can create some address but some address has error

Cause

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