Deposit Advice (XML) Not Picking Up All Employees As Expected Using Custom Template (Doc ID 1584599.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, in all instances,

ACTUAL BEHAVIOR
---------------
When running the Deposit Advice (XML) process using a custom template, it is observed that some employees are not included in the XML file that is produced, and therefore are not in the final PDF file either

EXPECTED BEHAVIOR
-----------------------
It is expected that all employees are included in the XML file, whether the custom or seeded template is used


STEPS
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The issue can be reproduced at will with the following steps:


1. Run the Deposit Advice (XML) process using the custom template
2. Observe that some employees (approx. 5 employees) are not included in the xml file or the PDF file
3. Observe that when the seeded template is used, all employees are seen in the xml file and the PDF file


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the Deposit Advice (XML) process with the custom template and get all employees as expected

Cause

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