Receipts Workbench Issue: Amount Applied Defaults Incorrectly In Quickcash Batch for Negative Invoices
Last updated on JUNE 08, 2016
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
You are entering receipts and credit memos to a QucikCash Batch.
The Amount Applied defaults incorrectly in the Quickcash Batch for Negative Invoices.
Steps to Reproduce:
Navigation: Receipts > Batches
For Batch Type choose Manual-Quick
1. Create a Quick Cash batch to post credit card receipts to multiple customers.
There is one receipt for $3500.
You first apply the receipt to an invoice 9954446, which has a balance of $500.
This application reduces the unposted receipt amount to $3000 and brings the invoice balance to 0.00.
2. Next, you want to add the negative balance of the second invoice, -$1000, to the batch.
Prior to R12, adding this invoice would bring the unapplied balance of the receipt up by -$1000.
In this example, the unapplied amount of the receipt would go from $3,000 to $4,000.
However, the system applies $1,000 of the receipt to the second invoice, bringing that invoice balance to 0.00.
This same example works successfully in Receipts > Receipts > Apply Button
Upgraded to R12
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