My Oracle Support Banner

Receipts Workbench Issue: Amount Applied Defaults Incorrectly In Quickcash Batch for Negative Invoices (Doc ID 1584682.1)

Last updated on FEBRUARY 15, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


You are entering receipts and credit memos to a QucikCash Batch.

The Amount Applied defaults incorrectly in the Quickcash Batch for Negative Invoices.

Steps to Reproduce:
Responsibility:  Receivables
Navigation: Receipts > Batches
For Batch Type choose Manual-Quick

1. Create a Quick Cash batch to post credit card receipts to multiple customers. 
There is one receipt for $3500. 
You first apply the receipt to an invoice 9954446, which has a balance of $500.
This application reduces the unposted receipt amount to $3000 and brings the invoice balance to 0.00.

2. Next, you want to add the negative balance of the second invoice, -$1000, to the batch. 
Prior to R12, adding this invoice would bring the unapplied balance of the receipt up by -$1000. 
In this example, the unapplied amount of the receipt would go from $3,000 to $4,000. 

However, the system applies $1,000 of the receipt to the second invoice, bringing that invoice balance to 0.00.

This same example works successfully in Receipts > Receipts > Apply Button


Upgraded to R12


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.