My Oracle Support Banner

IBM AIX 6.1 Upgrade Broke Some Workflow Notifications Being Sent To The Oracle Applications User's Email Inbox (Doc ID 1584766.1)

Last updated on JANUARY 23, 2017

Applies to:

Oracle Workflow Cartridge - Version to 12.2.2 [Release 11.5.10 to 12.2]
IBM AIX on POWER Systems (64-bit)
IBM AIX upgraded to 6.1.
Using E-Business suite middle tier node/concurrent processing node as the SMTP email server name
NOT using the SENDMAIL utility on the operating system


The SMTP outbound server name in java mailer configuration has always been set to E-BIS AIX hostname of middle-tier/concurrent processing tier node for E-BIS.  After upgrading the IBM AIX operating system to 6.1, the emails out of E-BIS workflow Java Mailer are not being received by all users.

Something on either the AIX os, proxy, routing, relay, or exchange is not handling them, or is not routing them properly, and depending on the email address and its domain name, certain groups are not receiving workflow email notifications.


 IBM AIX operating system upgrade to 6.1


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.