How To Restrict & Apply The Hold On Item On Which Is Part Of Configurered Item On Booked Orders . (Doc ID 1584813.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

How to apply a hold to an INCLUDED ITEM that is part of a ATO model, when the kit is booked so as to prevent the top model from progressing through picking? In 11i, it was possible to apply the hold to the component line and this would prevent the picking, however in R12 the following error is shown since the included item line is already past the picking activity in workflow (being a non-shippable line):
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Hold on workflow activity Pick Line is not applicable to any of the selected records
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Solution

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