Customers Workbench Issue: Internal Location and Internal Organization List of Values (LOV) is Not Working Properly in Internal Customer (Doc ID 1584846.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customers Module

The Internal Location and Internal organization LOV not working properly in Internal Customer

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
Selecting the value in the Internal location should default the Internal Organization name automatically, which is the expected standard behaviour but it is not defaulting as expected.

Cause

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