Error ORA-06550 And PLS-00306 When Running Customer Profile Engine Concurrent Program (Doc ID 1584859.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customer Profiles & Dashboard

While executing the customer profile engine program the below error occurs :

Error

ORACLE error 6550 in FDPSTP

Cause: FDPSTP failed due to ORA-06550: line 1, column 7:
PLS-00306: wrong number or types of arguments in call to 'RUN_ENGINE'
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored
.


Steps to Replicate

The issue can be reproduced at will with the following steps:

Service>View>Requests>Submit a new Request>Single Request> Name : Customer Profile Engine.

Any combination of input will result in this ending in error.


Cause

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