Performance Management Plan Print Errors With java.lang.NullPointerException at oracle.apps.per.selfservice.appraisals.webui.CustomizablePrintCO.processRequest (Doc ID 1584915.1)

Last updated on SEPTEMBER 09, 2024

Applies to:

Symptoms

On : 12.1.3 version, Manager Views (Performance Tab).

When attempting to click on 'Print' button for one of the employees under a plan, the following error occurs.  However, 'Print All' button does not show error.

STEPS
The issue can be reproduced at will with the following steps:

1. Go into responsibility for 'Manager Self-Service'.

2. Navigate to function 'Performance Management'.

3. Select 'Print' option for one of the employees under the plan.

4. On clicking the button, OA Page exception is thrown.
   "You have encountered an unexpected error. Please contact the System Administrator for assistance.
    Click here for exception details."

5. On clicking 'here' hyperlink, below exception details are shown.
    Exception Details.
    oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
    at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)
    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
    ...
    ...
    at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
    at java.lang.Thread.run(Thread.java:619)
    ## Detail 0 ##
    java.lang.NullPointerException
    at oracle.apps.per.selfservice.appraisals.webui.CustomizablePrintCO.processRequest(CustomizablePrintCO.java:137)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
    ...
    ...

6. On clicking on Print All Button, the PDF file can be generated.

Cause

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