Performance Management Plan Print Errors With java.lang.NullPointerException at oracle.apps.per.selfservice.appraisals.webui.CustomizablePrintCO.processRequest (Doc ID 1584915.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Performance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Manager Views (Performance Tab).

When attempting to click on 'Print' button for one of the employees under a plan, the following error occurs.
However, 'Print All' button does not show error.


ERROR
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
  ...
  ...
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.per.selfservice.appraisals.webui.CustomizablePrintCO.processRequest(CustomizablePrintCO.java:137)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)


STEPS
The issue can be reproduced at will with the following steps:
1. Go into responsibility for 'Manager Self-Service'.

2. Navigate to function 'Performance Management'.

3. Select 'Print' option for one of the employees under the plan.

4. On clicking the button, OA Page exception is thrown.
   "You have encountered an unexpected error. Please contact the System Administrator for assistance.
    Click here for exception details."

5. On clicking 'here' hyperlink, below exception details are shown.
    Exception Details.
    oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
    at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)
    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
    ...
    ...
    at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
    at java.lang.Thread.run(Thread.java:619)
    ## Detail 0 ##
    java.lang.NullPointerException
    at oracle.apps.per.selfservice.appraisals.webui.CustomizablePrintCO.processRequest(CustomizablePrintCO.java:137)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
    ...
    ...

6. On clicking on Print All Button, the PDF file can be generated.




Cause

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