Performance Issue When Clicking on Promise to Pay Nodes in the UWQ

(Doc ID 1585056.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When clicking on the Broken Promise node in the UWQ, it is taking several minutes to populate for a few records.


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collectors Work Queue

  1. Click on Broken Promise node

Cause

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