Receipts Workbench: Unable to Create a Tax Adjustment Where the Net Tax Amount is Zero (Doc ID 1585124.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

When saving the tax adjustment, receive following error:

This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services

Steps to Reproduce:
Create a transaction with a tax group such that there are two taxes of opposite sign with same rate in the group

For Example:
TAX A: TAX AMt: 150
TAX B: TAX AMt: -150
 
Then attempt to adjust the same Invoice with a positive tax adjustment.

You are not able to apply tax adjustments for all invoices, where the net tax amount is zero.
This issue is occurring only for Brazil localizations

Debug shows the following:

ARP_BALANCE_CHK.CHECK_ADJ_BALANCE - OUT_OF_BALANCE
Adjustment_id = 462876
Amount Debit = 40
Amount Credit = 20
Acctd Amount Debit = 40
Acctd AmountCredit = 20
ARP_BALANCE_CHK.Check_Precision (+)
p_amount 40
p_actual_amount 40
p_FunctionalCurrency 40
Application amount precision matches with FND currency precision
ARP_BALANCE_CHK.Check_Precision (-)
ARP_BALANCE_CHK.Check_Precision (+)
p_amount 20
p_actual_amount 20
p_FunctionalCurrency 20
Application amount precision matches with FND currency precision
ARP_BALANCE_CHK.Check_Precision (-)
This action has been blocked to avoid inaccurate accounting entries. Please
contact Oracle Support Services

Cause

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