Work Order Type Field Does Not Show up on Work Order Search Page (Doc ID 1585407.1)

Last updated on JUNE 10, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When querying a work order,  the Work Order Type field appears as null <empty>.  However,  when clicking the Update Work Order button, the "Work Order Type " field appears with a value.


EXPECTED BEHAVIOR

Expect to see Work Order Type to be filled when querying work orders.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Work Orders tab.
3. Search Work Order.
4. Select work Order number.
5. Find “Work Order Type” field to be null.
6. When clicking “Update Work Order” button, the “work Order Type” appears with value.

Note:  It is important to be in the Work Order Simple Search page to view the issue.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms