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All Dates On CS HTML Are Incorrect When Selecting Time While DST Changes Occur (Doc ID 1585516.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Customer Support - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Create Service Request

On Customer Support create service request page, while entering the dates when the DST changes occur for example 28-Oct-2012 between 2.00 am and 09.59 am, the following happens:

1. Warsaw DST is ended at 3:00 on 28-Oct-2012, but the offset still defaults GMT +02:00 after 3:00 on 28-Oct-2012.
2. All Dates on CS HTML would increase 1 hour if click 'Entitlement and Deadlines'tab when set user timezone to 'GMT +01:00 Warsaw'.

Steps to Replicate

The issue can be reproduced at will with the following steps:

1. Set user timezone as GMT+01:00 Warsaw
2. Enter the dates as 28-Oct-2012 between 02:00 am and 09:59 am.

The issue occurs.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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