Customers Workbench: Cannot Select a New Primary Site for Customer - Location Already Exists for This Business Purpose and Customer
(Doc ID 1586012.1)
Last updated on NOVEMBER 28, 2020
Applies to:Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.
Attempt to set reset the primary flag for a customer site.
You uncheck the Primary Flag of site number and receive the message that it saved successfully.
However, Oracle reinstates the site as the primary flag.
BILL_TO_FLAG = P
SHIP_TO_FLAG = P
You want to mark another site as primary and receive the following error
Location already exists for this business purpose and customer
Steps to Reproduce:
Navigation: Customers > Standard
Query details of site
Check Primary for Bill-To and Ship-To sites with location name NON NHS PUBLIC BODIES-C5
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