Contract Does Not Autorenew X Number of Days Before Contract Expiration as Per Setup

(Doc ID 1586438.1)

Last updated on FEBRUARY 15, 2018

Applies to:

Oracle Service Contracts - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

Contracts do not autorenew as per setup similar to <Note 176036.1>.
Days before contract expiration is expected, nothing happens.

Steps to Reproduce:

Auto Renewal Steps
  Create Independent Condition
  Create Process Definition
  Start Event and Outcome Listeners
  Start Workflow Background Process
  Run Date Assembler
  Event Listener should pick up the message
  Outcome Listener should renew the contract
Outcome: the contracts do not renew.
 

Solution

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