Customers Workbench: The GL Data Access is Set for Just One Balancing Segment Value But All Balancing Segment Values Are Displayed (Doc ID 1586567.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In R12.1.3:

In one of the Operating Unit specific responsibility, you see that all Balancing Segment Values are displayed, which are associated with ledger.

It is expected that when the profile option GL: Data Access is set for just one balancing segment value, only that balancing segment value is displayed in the list of values and not all balancing segment value are displayed.

Steps to reproduce:
Responsibility:  Receivables (ie. AR, US CTT Charleston)
Navigation:  Customers > Customers > Query a Customer
Click on Account Details icon
Select Business Purposes tab
Click on Details icon for the bill-to
Select Accounting tab
Click on the flash lite of the Receivables Account Class
Click to open the list of values for segment 'BC'
All the BCs are displayed.

The following profile options are set as follows:
MO: Security Profile = NULL
MO: Default Operating Unit = NULL
MO: Default Operating Unit:
  set to OU (ie. US CTT Charleston) at Site level
  set to OU (ie. US CTT Charleston) at Responsibility level for responsibility (ie. AR, US CTT Charleston)
GL: Data Access:
  set to Global Ledger Set at Site level
  set to OU (ie. US CTT Charleston) at Responsibility level for responsibility (ie. AR, US CTT Charleston)

Cause

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