Mobile Counting: When Recount Quantity is not the Same Than the First Counted One (Doc ID 1586593.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 On :  12.1.3 version, Cycle and Physical Counts

In Cycle Count, Adjustment quantity is not updated correctly when doing Recount.

STEPS

The issue can be reproduced at will with the following steps:

1. Create a Cycle count with Recount option.
2. Perform Cycle Count in Mobile
3. In the First count, enter the quantity as say 7
4. Count Entry status changes to Recount
5. While doing Re-count, Enter the Count Qty same as system Qty say 10
6. The Count Entry status changes to Pending Approval
7. In Count Adjustments approval form, the Adjustment quantity is displayed incorrectly as -3

Cause

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