Wrong Quantity On Transact Move Order (Doc ID 1587046.1)

Last updated on APRIL 03, 2025

Applies to:

Symptoms

On : 12.1.3 version, Material Move Orders


During the transact move order we experience the following issue, clicked select available inventory after lot allocation and tried to select a different lot than the one allocated by the system then entered a quantity of one and saved the record. We received the following error when hitting transact and reassessing the screen shows that the quantity of 1 became a quantity of 10.

Issue reported with the example of a dual UOM controlled item.

ERROR
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"Lot and/or Serial Number quantity does not match transaction quantity"

STEPS
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1. Launch the Pick Release for a sales order with a line of quantity 1
Once completed write down the move order number

2. Go to Transact Move Orders form
Query the move order number

3. In Transact Move Orders window:
See one move order line gest retrieved in Transact Move Orders window as expected
Check the Select check box and click Allocate
Click View/Update Allocations

4. In Move Order Line Allocations window:
Click Select Available Inventory to update allocations (i.e. choose another lot)

5. In Select Available Inventory window:
Clear the Selected Transaction Qty (1 EA) and Secondary Selected Qty (634 LB) for the allocated lot
Enter the same for the lot that you want to allocate
Click Done

6. You are back in Move Order Line Allocations window
Save
Getting a Forms message box is shown with below message:
"FRM-40400: Transaction complete: 2 records applied and save."
Acknowledge the message

7. You are back in Transact Move Orders window
Click Transact
See an Error message box pops up with below message:
"Lot and/or Serial Number quantity does not match transaction quantity"
Click View/Update Allocations

8. In Move Order Line Allocations window:
See at the bottom Available primary and secondary quantities are now negative
Click Select Available Inventory

9. See the following in Select Available Inventory window:
Requested:
  Transaction Qty: 1 EA
  Secondary Qty: 634 LB
Selected:
  Transaction Qty: 10 EA ** instead of 1 EA
  Secondary Qty: 6340 LB ** instead of 634 LB

Cause

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