12.1.3: When Attempting To Forward PO Error Raised: APP-PO-14180: The Forward-to Person Is Not An On-line User (Doc ID 1587087.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

When an user attempts to forward a Purchase Order (PO) for approval, the following error occurs:


The issue can be reproduced at will with the following steps:

  1. Create a Purchase Order and save it.
  2. Choose Approve and in the Approve Document form, select 'Forward' and provide a Forward To.
  3. When choosing OK the above mentioned error occurs.

Cause

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