Performance Issue While BOOKING The Sales Orders Through ORDER ENTRY FORM
(Doc ID 1587286.1)
Last updated on DECEMBER 14, 2023
Applies to:
Oracle Order Capture - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Find that Sales order booking is taking long time, approximately 2 minutes to BOOK an Order.
EXPECTED BEHAVIOR
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Expected is BOOKING of an Order should complete within seconds.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log Into Order Management Responsibility.
2.Navigate to Sales Orders, Returns> Sales Orders.
3. Open the Sales Order form.
4.Enter Order header and Line Information.
5.Book the Order by hitting BOOK button.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |