Last updated on MARCH 08, 2017
Applies to:Oracle Quoting - Version 12.1.3 and later
Oracle iStore - Version 12.0.6 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.
When a service line is added to a quote, it defaults the service start date as the line creation date.
We use the product shipment date as the contract start date.
So, when the service start date is blank, Oracle uses the shipment date as the service start date.
However, if the service start date is populated with a date, it will take that date and not the ship date.
quote is created in January
product is shipped in February
the service contract will start in January prior to the product shipping.
How can the service start date be passed to OM as null (rather than the quote creation date)?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms