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Interface Trip Stop Errors With Line Sales_Credits_Desc_Flex E Validation Failed For The Field Salesperson And/Or Sales Rep Not Active (Doc ID 1587564.1)

Last updated on FEBRUARY 08, 2022

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 to 12.2.11 [Release 11.5.10 to 12.2]
Oracle Order Management - Version 11.5.10.2 to 12.2.11 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms


When attempting to run the Interface Trip Stop(ITS), the following error occurs:


ERROR
_________

ENTERING OE_ORDER_PVT.LINE_SCREDITS
Getting reference data for line_id: XXXXXX
ENTERING OE_LINE_SCREDIT_UTIL.CONVERT_MISS_TO_NULL
EXITING OE_LINE_SCREDIT_UTIL.CONVERT_MISS_TO_NULL
Entering OE_VALIDATE_LINE_SCREDIT.Attributes
Entering OE_ORDER_CACHE.LOAD_Salesrep_rec
Load Salesrep cache
Exiting OE_ORDER_CACHE.LOAD_Salesrep
Validation of desc flex is set to Y in OE_Validate_Line_Scredit.attributes 
Before calling Line Sales_Credits_Desc_Flex
After Line Sales_Credits_Desc_Flex  E
Exiting OE_VALIDATE_LINE_SCREDIT.Attributes
PO: EXITING PROCESS ORDER WITH ERROR
____________

local split line RET STS : E
here 12 index is 1
error in split_line User-Defined Exception
error in Ship_Confirm_Line User-Defined Exception
error in handle_nonbulk_mode User-Defined Exception
ENTER Save_API_Messages
l_errmsg User-Defined Exception
EXIT Save_API_Messages
ship_confirm_new EXC ERROR: User-Defined Exception
rollback to om_ship_confirm
After OE_Shipping_Integration_PUB.Ship_Confirm_New TIME: ==> 08/29/2013 02:07:32 PM
l_return_status ==> E
_______________

Process_Stop_To_OM l_return_status ==> E
Rolling back to the savepoint its_process_order_non_bulk as ITS for the order completed with an error 2
OR
Entering OE_ORDER_CACHE.LOAD_Salesrep_rec
Load Salesrep cache
Exiting OE_ORDER_CACHE.LOAD_Salesrep
Return False, Sales Rep Not Active
LEAVING OE_MSG_PUB.ADD
Validation of desc flex is set to Y in OE_Validate_Line_Scredit.attributes
Before calling Line Sales_Credits_Desc_Flex
After Line Sales_Credits_Desc_Flex E

ship_confirm_new EXC ERROR: User-Defined Exception
Entering Procedure Clear_Request in Package OE_Delayed_Requests_Pvt
ENTERING DELETE_ATTRIBUTE_CHANGES -1
LEAVING OE_MSG_PUB.COUNT_AND_GET 1
rollback to om_ship_confirm
After OE_Shipping_Integration_PUB.Ship_Confirm_New TIME: ==> 01/31/2022 07:17:22 AM
l_return_status ==> E
NO. OF OE MESSAGES :1
Calling program unit OE_MSG_PUB.GET
Validation failed for the field - Salesperson
Error msg: Validation failed for the field - Salesperson
ERROR



STEPS
_________

1) Order Management Super User Responsibility
2) Shipping
3) Interfaces

Cause

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In this Document
Symptoms
Cause
Solution
References


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