Unable To Refresh UI, Error ORA-06512: at "APPS.CZ_UIOA_PVT" (Doc ID 1587583.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.31.6 version, Refreshing User Interface (UI),

After adding a child model, when the Configurator UI of a BOM model is being refreshed in the Configurator Developer Repository, the following error is displayed: "ORA-06512: at "APPS.CZ_UIOA_PVT", line 17680 in Package CZ_UIOA_PVT Procedure refresh_UI"

Under the UI tab, the box 'Include in Generated UI' is checked for the parent and each child.

The complete error message is below:

ERROR
-----------------------
ORA-06512: at "APPS.CZ_UIOA_PVT", line 17271 ORA-06512: at "APPS.CZ_UIOA_PVT", line 17290 ORA-06512: at "APPS.CZ_UIOA_PVT", line 17381 ORA-06512: at "APPS.CZ_UIOA_PVT", line 17680 in Package CZ_UIOA_PVT Procedure refresh_UI

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Oracle Configurator Developer Responsibility,
2) Navigate to the Configurator Developer Repository,
3) Find the model in question,
4) click 'Refresh UI' button,
5) error message appears.


Cause

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