R12 Some Help File Links Are Not Working From Collections (Doc ID 1587610.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

From the Collections application we open the help page. 

There are links to additional help pages and several of the links from this page do not work.

An example is the "Using the Profile Tab" link which should open file "iexuprtb," but instead you receive the following error:

404 NOT FOUND

and the message "Help target US/IEX/@iexuprtb could not be found"

The pages that do and don't work have all the files in the $IEX_TOP/help/US/ directory.

Permissions on all files are the same.

Cause

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