Error "Life event reason not available in person action table." in Self-Service > Benefits, Dependent and Beneficiaries Page (Doc ID 1587677.1)

Last updated on JULY 07, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

After adding a new dependent in Self-Service > Benefits and clicking the Next button, the following error occurs:

Life event reason not available in person action table.

 
Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility Employee Self-Service and select Benefits.
2. Add a new dependent on the Dependents and Beneficiaries page by clicking the Add Another Person button.
3. Click the Next button on the Dependents and Beneficiaries page.

 

Cause

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