iSupplier Portal Has Slow Performance At Supplier Query Page SuppSummPG.xml

(Doc ID 1587970.1)

Last updated on NOVEMBER 11, 2013

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Search for Supplier from Supplier Summary Page (SuppSummPG.xml) in Supplier profile management has slow performance. The search with blank criteria takes about 3 minutes to return results, and search by Supplier Number takes 2 minutes 30 seconds to return results. Users expect the results to be returned within a few seconds, rather than minutes.

Steps To Reproduce
1. Navigate to supplier summary page where you search for a supplier for whom you want to view or update the supplier profile data.
2. Do not specify any search criteria. Just click Go.
- Observe the delay of approximately 3 minutes to return the supplier results.
3. On the same search page, specify Supplier Number = 13562, and click Go.
- Observe the delay of approximately 2 minutes 30 seconds to return the supplier results.



Cause

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