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payslip error (You have encountered an unexpected error) JBO-27122 after application of CPU Patch (14590199). (Doc ID 1588048.1)

Last updated on MAY 01, 2018

Applies to:

Oracle HRMS (United Arab Emirates) - Version 12.1.2 and later
Oracle Payroll - Version 12.1.2 and later
Information in this document applies to any platform.


Unable to View Payslip for All Employees

You have encountered an unexpected error. Please contact the System Administrator for assistance.


Exception Details.  
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation.  Statement: select distinct info_type, name, value_type, value, UOM, org_information_cntxt, reporting_name
from pay_emp_others_action_info_v
where action_context_id = :1
and info_type in (:2 , :3)

The issue can be reproduced at will with the following steps:
1.Unable to View Payslip for All Employees


 Customer applied Patch 16772121:12.1.0 : CPU PATCH FOR JUL 2013


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