Chargeback Created By Claims Not Processing Missing Events

(Doc ID 1588293.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Chargebacks that were Created by Claims are not processing in Create Accounting and Missing Events

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation:  Control>Request>Run

1. Submit Single Request and pick Create Accounting
2. Enter required Parameters
3. Click OK to run the Concurrent Process

Cause

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