JTM Master Concurrent Program For Parameter = Transaction (TXC) Running Long (Doc ID 1589009.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Mobile Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 - JTM Master Concurrent Programs

ACTUAL BEHAVIOR
---------------
JTM concurrent request - Transaction is running long since adding Oracle Field Service/Laptop to ~1200 users
Approximately 2 hours.


STEPS
-----------------------
1. Mobile Admin responsibility-Run JTM master program

Two procedures are the primary issue:
    CSL_CSP_REQ_LINES_ACC_PKG.CONC_ORDER_UPDATE   - Last run elapsed time = 01:01:42
    CSL_LOBS_ACC_PKG.CONC_DOWNLOAD_ATTACHMENTS  - Last run elapsed time = 00:24:44

Cause

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