Payment Process Request Stuck in"Assembled Payments" Status

(Doc ID 1589719.1)

Last updated on APRIL 13, 2017

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

PPR stuck in Assembled Payments status however Create Payment Instructions was set to "Automatically Initiate When Payment Process Request is Complete",
in Processing tab of submit Payment Process Request.

-No error in build Payments log file is shown.

-No Rejected Scheduled Payments exist in the problematic PPR.

-Ran Create Printed Payment Instructions program as a workaround with all valid parameters as PPR submission criteria but issue still exists.

-FND Debug log of reproducing the issue shows the following:

    Query on IBY_PAYMENTS_SEC_V   finds no data

    IBY_PAYINSTR_PUB.createPaymentInstructions:Number of payments matching provided selection criteria: 0

    IBY_PAYINSTR_PUB.createPaymentInstructions:No payments were retrieved from DB. Either no pending payments exist, or one or more
    of the selected tables were locked causing the select to exit  due to NOWAIT clause. You might want to try payment instruction creation again later.

Cause

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