Intercompany Drop Shipment, Shipping Org Has No Ship To Address as it is Owned by the Selling Operating Unit (OU) (Doc ID 1589757.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

There is a requirement to populate the SHIP TO details on the Intercompany line. As of now, Inventory does not populate ship to details on the Intercompany line.

The population of Ship To details and this line is failing during the Autoinvoice program with an error 'Invalid ship to customer id'.

In brief, original external customer details has been populated on the invoice line and that customer is not attached to the shipping operating unit. Hence, it is failing in AR import program.

The problem is that the ship_to_site_use provided for this transaction is not associated with the operating unit that is importing it.

Cause

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