Getting Error In Remove Transaction From Dispute Activity In Dispute Workflow

(Doc ID 1589833.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to create a Credit Memo through Collections Workflow by raising a Dispute.

The workflow Process is erroring out in the "Remove Transaction From Dispute" Activity with the following error:

Error Message: ORA-01403: no data found ORA-01403: no data found
Error Stack:AR_AME_CMWF_API.REMOVEFROMDISPUTE(ARAMECM, 1030, RUN, 275656, Entered REMOVEFROMDISPUTE) Wf_Engine_Util.Function_Call(AR_AME_CMWF_API.REMOVEFROMDISPUTE, ARAMECM, 1030, 275656, RUN)

This is a Standard AME API which is erroring out.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms