My Oracle Support Banner

Getting Error In Remove Transaction From Dispute Activity In Dispute Workflow (Doc ID 1589833.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to create a Credit Memo through Collections Workflow by raising a Dispute.

The workflow Process is erroring out in the "Remove Transaction From Dispute" Activity with the following error:

Error Message: ORA-01403: no data found ORA-01403: no data found
Error Stack:AR_AME_CMWF_API.REMOVEFROMDISPUTE(ARAMECM, 1030, RUN, 275656, Entered REMOVEFROMDISPUTE) Wf_Engine_Util.Function_Call(AR_AME_CMWF_API.REMOVEFROMDISPUTE, ARAMECM, 1030, 275656, RUN)

This is a Standard AME API which is erroring out.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.