Ship Method Code Or Carrier Service Id Is Not Valid (Doc ID 1589874.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.1 and later
Information in this document applies to any platform.
***checked for relevance on 06/26/2017***

Symptoms

When a user is creating a sales order a ship method appears in LOV. Thus, the user has an ability to select the ship method.  The ship methods displayed in the LOV are valid ship methods.   Upon booking the order the below error message is raised.  When viewing ship methods from the form there appears to be some ship methods that are not valid.


ERROR
-----------------------
Ship Method Code or Carrier Service Id is not valid.


STEPS
-----------------------
1) Order Management Super User Responsibility
2) Order, Returns
3) Sales Order
4) Enter order and select ship method from LOV
5) Book the order




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms