Customer Item Cross Reference Error: FRM-40212 Invalid Value For Field ORDERED_ITEM_DSP
(Doc ID 1590622.1)
Last updated on APRIL 03, 2025
Applies to:
Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]Information in this document applies to any platform.
Goal
The Customer Item Cross Reference raises an error, when entering a sales order.
Defined a Customer Item only at the Bill To Site Address. While creating a Sales Order, with the Bill To, using the Item Identifier as Customer Item, the item is not popping up.
It displays an error - Invalid value for field - ORDERED_ITEM_DSP.
When the same item is set as a cross reference with a Ship To, and the Ship To, Bill To Combination is used, the Customer Item pops up.
ERROR
FRM-40212 Invalid value for field ORDERED_ITEM_DSP
STEPS
1. Responsibility: Order Management Super user
2. Navigate: Orders Workbench, Order Organizer > Define customer item at bill to site address > Attempt to create a sales order.
3. Receive error
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Goal |
| Solution |
| References |