Cannot Submit Order If Customer Has A Credit Check Hold
(Doc ID 1590670.1)
Last updated on JUNE 10, 2019
Applies to:Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.
If a customer is following the steps :
- creates a quote for a customer that has a credit check hold
- add items to the quote, approves it and tries to place it as order
they get the following error :
Hold applied against order based on Customer
Error in Line: 1.0 :Could not schedule. Line on hold.
There is an error in order submission.
When they try to do the same thing in Order management, it allows them to create an Order with a note "Hold applied against Order based on Customer"
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document