CSXSRISR: Focus On Wrong Task When Copying Task For Service Request That Has a Large Number of Tasks
(Doc ID 1590746.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Service Request Form
ACTUAL BEHAVIOR
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The Focus is placed on the wrong Task after copying a task
On the service request task tab, when copying a task , the focus is not on the new task after the new task is created.
This happens only when there are a lot of tasks present already (20+) on the Task tab.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |