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Benefits Self-Service When Attempting to Access the Confirmation Statement Page, Errors: "java.lang.ArrayIndexOutOfBoundsException" (Doc ID 1590972.1)

Last updated on NOVEMBER 16, 2020

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

When attempting to complete benefit enrollments in Benefits Self-Service, after clicking the Next button to access the Confirmation Statement page, the following error occurs:
 

You have encountered an unexpected error. Please contact the System Administrator for assistance.
 
EXCEPTION DETAILS
-----------------------
## Detail 0 ##
java.lang.ArrayIndexOutOfBoundsException: 0
at oracle.apps.ben.selfservice.enrollment.server.BeneficiarySelectionAMImpl.editData(BeneficiarySelectionAMImpl.java:667)
at oracle.apps.ben.selfservice.enrollment.server.BeneficiarySelectionAMImpl.commitChgs(BeneficiarySelectionAMImpl.java:567)
 

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility Employee Self-Service and select the Benefits function.
2. Navigate through the enrollment train and click the Next button to access the Confirmation page.


Note:  If a dependent or beneficiary is added prior to navigating through the enrollment train, the error does not occur.

Cause

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In this Document
Symptoms
Cause
Solution
References


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