Need Assistance to Cancel Collections Strategy in Bulk After Upgrade

(Doc ID 1591215.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You may have hundreds/thousands of open work items that are in error and stuck for various reasons.  Currently, there is no option in the Strategy Tab to cancel or push them through workflow.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms